When adding a product to cart, everything is alright until I click on the cart. Then some of the products are just deleted and don't show at the cart. Due to this many of my customers left without a purchase :(
It doesn't work on different browsers and on different products, hard to say when exactly, but many people reported that.
What's more, when I download the new version of the theme, there is written 1.93 version, but on the folder when I open it, it's 1,91. Do you have a new version for woo commerce 3.0? If no, when do you release it?
have you already upgraded WooCommerce to latest version? If so, there might be conflict there as we're getting ready to realease WooCommerce compatible update.
La Boutique Team
no, first we wanted to update the theme. But there are so many problems with current versions... We can't wait too long :( When do you expect to release a new version that suits to woo commerce 3.0?
well, we are lousing tons of clients everyday because they cannot add products to the cart... :-/ Please, can you write back when do you expect to release the update of the theme? We cannot wait anymore :/
theme update will be submited to TF during this week. We can't tell how long will it take for ThemeForest to approve it.
any news about it? Have you already finished that? When can I expect to get it? The point is that we have so many problems with actuall version that we really need it as soon as possible : (
could you please provide FTP details and we'll update theme for you? That way you don't have to wait for official update.
Any news? ;-)
any news about the update?
sorry to keep you waiting. We have someone working on your site. We'll keep you updated.
Thanks. Are you updating the theme or fixing the issue with the cart? Thanks for info!
we have upgraded your copy of LB theme. It now supports WooCommerce 3. However, your site isn't working at the moment. WordPress and WooCommerce upgrade is strongly recommended as soon as possible.
Currently console shows couple of errors that need to be checked out after an update is made:
Failed to load resource: the server responded with a status of 500 (Internal Server Error)
Facebook Pixel Error: Duplicate Pixel ID: 819071074924342
The update caused more problems. First, any description is visible on the product page. Second, cart (last stage) doesn't present the form... Are you sure everything is alright with the theme? What now?
we made a backup of files updated so we can revert back if needed. Please upgrade WordPress and WooCommerce so we can resume with fixes.
OK, we'll proceed with woo & wp updates. Stay tuned.
have you upgraded WP/WooCommerce yet?