Okay
  Public Ticket #1056299
Expanding content in rows
Closed

Comments

  •  2
    inikosoft started the conversation

    I just left a comment on themeforest and then saw you have support here. I can't get Visual composer to expand the content section out. My comment on themeforest has more details...

    https://themeforest.net/item/salbii-responsive-multipurpose-wordpress-theme/6265876/comments?page=15&filter=all#comment_15586811

    Attached files:  screenshot-cii.inikosoftcloud.com 2017-02-09 14-04-36.png

  •  11
    Tfingi replied

    Hi inikosoft

    The link to your site does not work, so we are not able to see the issue. Please can you provide a new link.

    ---

    Tfingi team

  •  2
    inikosoft replied

    I was really hoping you could just provide an answer over the weekend. I had the site viewable for you over 24 hours with no reply so I had to move on to continue building the site for a client. I had described the issue in full detail, so seeing the site shouldn't be necessary as I see other people have complained about the same issue. I'll do a fresh install (which I don't have time for but will do so I can get this fixed) soon so you can see the issue. The link I provided before should work again within the next hour...

    cii.inikosoftcloud.com

  •   Tfingi replied privately
  •  2
    inikosoft replied

    Well, I didn't get a reply for 4 days...

    The problem is back up at http://cii.inikosoftcloud.com, please advise. If not fixable I'd like to be refunded.

  •  11
    Tfingi replied

    Hi inikosoft

    Thank you for providing the link to your site. 

    The row setting 'Expand' is a feature of Salbii that expands the row background. If you would also like to expand the row content, you just need add the class 'extended-row' to that row.

    See 'Full Width Section' in the theme documentation = http://docs.salbii.com/#content

    ---

    Tfingi team

  •  2
    inikosoft replied

    Ah yes, that seems to work. It doesn't make sense that a class would need to be added if you have a selector to select "Yes, expand section width". That is why the thought of needing to add in a class didn't cross my mind, being that the option was able to be selected in the row setting. I'd recommend removing that or making it so that a class doesn't need to be added in addition to the selector, having to do both makes no sense and isn't user friendly IMO.

    Thank you for getting back to me and for the solution.

  •  11
    Tfingi replied

    Hi inikosoft

    Thank you for your suggestion. We will pass this on to our development team.

    ---

    Tfingi team